What to Bring

We require the following information for all appointments:

• Referral letter from GP, family physician or other doctor
  
• Medicare card, DVA card, Pension Card
  
• Have your Private Hospital Insurance information with you
  
• Reports, X-rays, MRI's, CT scans etc. and any other relevant information
  
• Completed Registration Form [ Download PDF ]

Where possible, please arrange to have your referral and results sent to us prior to your appointment.

Your consultation

Your initial consultation with the Orthopaedic Specialist is to evaluate and provide treatment options for an orthopaedic condition. We allow approximately 15 minutes for each consultation. Usually the Specialist will require x-rays or other investigations to determine the cause of a problem or to evaluate your progress. If all the relevant information is not available at the time of your appointment, this may cause a delay in your treatment. In addition it may be necessary to repeat a study or request further investigations to complete your evaluation.

Please dress so that the body part that you will be discussing can be easily examined and/or X-rayed. For example, please wear shorts if you are attending for a knee problem.

We recognise that your time is valuable, and we make every effort to run our clinics on time. But occasionally emergencies or patients may require a little more time, and these cause scheduling delays beyond our control. We apologise if we keep you waiting. Please make allowances for unexpected delays when attending your appointment.

How to Get the Most Out of Your Doctors Visit -   AAOS Patient Information

If you need to cancel an appointment

Please telephone the office during business hours or advise us via email if you need to cancel your appointment. We require at least 1 days’ notice so that we can offer your appointment time to other patients on our wait list. Although we understand that sometimes unexpected situations arise, please be advised that failure to cancel an appointment will result in a $50 non-attendance fee.

Fees and charges

We are a private practice and full payment is due on the day of consultation. Please note that we DO NOT BULK-BILL. The initial consult cost is $300 of which you will receive a Medicare rebate of $86.15. Subsequent consultations are charged at $110 with a Medicare rebate of $43.35.

For your convenience, payment can be made by:

• Credit card: Visa, Mastercard
  
• Cheque
  
• Cash (please ensure you have the correct amount)
  
• EFTPOS

We can submit your paid account to Medicare electronically to claim your rebate if requested. Failure to meet financial obligations may result in your account being submitted to our debt collection agency at your expense.